Effective Date: March 1, 2026
At Excess Baggage, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Contact number
- Billing and shipping address
- Payment details (processed securely via third-party payment providers)
Order Information
- Products purchased
- Transaction details
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates
- Provide customer support
- Improve website functionality and user experience
- Prevent fraud and unauthorized transactions
We do not sell or rent your personal information to third parties.
3. Payment Processing
Payments are processed securely through third-party providers such as:
- Credit/Debit card processors
- E-wallet services
- Online banking providers
We do not store full credit card information on our servers.
4. Sharing of Information
We may share necessary information with:
- Courier partners for delivery
- Payment providers for transaction processing
- Service providers assisting in website operations
Information is shared only to the extent necessary to fulfill your order.
5. Cookies
Our website uses cookies to:
- Improve browsing experience
- Remember cart items
- Analyze website traffic
You may disable cookies through your browser settings, but some features of the website may not function properly.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of online transmission or storage is 100% secure.
7. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data (subject to legal limitations)
To make a request, please contact us here.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
10. Contact Information
If you have questions regarding this Privacy Policy, please contact:
support@excessbaggageph.com
Manila, Philippines
