Find answers to common questions about our bags, materials, shipping, and returns.
What materials are used for EXCESS BAGGAGE bags?
Our bags are crafted using premium materials such as:
- Genuine Horse Skin Leather
- Genuine Calf Skin Leather
- Cow Skin Suede
- Selected High-Grade Vegan Leather (for specific collections)
- Microfiber or premium fabric lining
- Reinforced stitching
- Durable anti-rust metal hardware
Each product page clearly states the material used per design.
We prioritize structure, texture, and long-term durability.
What is the difference between horse skin, calf skin, and cow suede?
- Horse Skin – Strong, structured, and highly durable. Ideal for bold statement silhouettes.
- Calf Skin – Softer, smoother, and more refined. Offers a luxurious and elevated feel.
- Cow Skin Suede – Velvety matte texture with a rich, sophisticated finish.
Each leather type is carefully selected based on design and function.
Are your bags durable for everyday use?
Yes. EXCESS BAGGAGE bags are designed for daily essentials — work, travel, casual outings, and elevated events.
Stress points such as handles, straps, and corners are reinforced for long-term durability.
Is the hardware designed for long-term durability?
Our hardware is treated with anti-rust and anti-tarnish coating. With proper care, it maintains its polished luxury finish.
How can I maintain the structure and finish of my leather bag?
For genuine leather (horse, calf, suede):
- Avoid prolonged exposure to water
- Store in the provided cotton dust bag
- Keep away from direct sunlight
- Do not overfill
- Wipe gently with a soft dry cloth
- For suede, use a suede brush when needed
Proper care preserves structure and texture.
What payment methods do you accept?
We accept the following payment methods:
- Major Credit and Debit Cards
- E-wallets
- Online Banking
All transactions are securely processed through our trusted payment partner.
What are the shipping timelines?
Orders are carefully prepared within 1-3 business days after payment confirmation.
Estimated delivery time:
- Metro Manila: 2–5 business days
- Provincial Areas: 3–7 business days
For more information on shipping, tracking, and delivery policies, please refer to our Shipping Policy.
Do you accept returns or exchanges?
We accept returns for:
- Incorrect item received
- Verified manufacturing defects
Items must be unused, in original condition, with complete original packaging, and reported within 48 hours of delivery.
We do not offer direct exchanges. Once a return is approved, you may place a new order for your preferred item.
For complete details and instructions, please refer to our Returns & Refund Policy.
Are your bags affiliated with designer brands?
EXCESS BAGGAGE is an independent brand. We are not affiliated with any luxury designer brands. Our pieces are thoughtfully designed with timeless silhouettes while maintaining our own distinct identity.
How can I contact EXCESS BAGGAGE?
We’re here to assist you. You may reach us through:
